Attendance

At the start of each class, your trainer will ask you to sign an attendance sheet.

If you are unable to attend training, please contact PTS as soon as possible, or at least by 8am on the day of the training.
Please note that Cancellation fees may apply for non attendance.

Enrolments

To enrol in a PTS a training program, we require some of your personal information. This information will be held as part of your student account.

If you do not have a student account, you will need to create one before you can enrol into a course.

When creating a student account for the first time, you are required to provide (as a minimum) your full legal name, date of birth and contact details. If enrolling in a training program that will result in nationally recognised qualifications, you will also be required to provide their Unique Student Identifier (USI).

Fees and charges

Fees and charges for PTS services are calculated based on direct training costs and pro-rata allocation of administrative overheads. All fees and charges are advised at the time of booking.

Confidentiality of records

PTS maintains the confidentiality of all students and will not release your records to anyone other than yourself without your prior permission. Refer to the Privacy Statement for more information

• Certificates of Attendance will be issued to you at completion of your training
• Statements of Attainment and Qualifications will be issued to you by mail.

PTS has a requirement to report certain demographic information to our registering body, the Training Accreditation Council of WA (TACWA) and the National Centre for Vocational Education Research (NCVER). All information supplied is non-identifiable.

Credit transfer

As a Registered Training Organisation (RTO), PTS must recognise RTOs registered by other States and Territories and all AQF Qualifications and Statements of Attainment issued by other RTOs.
Credit transfer allows a student to gain exemption from units that they have completed at another RTO, where those units align to Units of Competency that form the qualification they are enrolling in at PTS.

Discrimination and harassment

At PTS we do not tolerate discrimination or harassment of any kind.
To ensure that the learning environment is free from harassment, discrimination and victimisation, PTS specifies standards of behaviour expected from students and staff in our PTS Code of Conduct.

Drugs and alcohol

PTS has a zero tolerance drug and alcohol policy. This policy is aimed at ensuring a safe and healthy environment for our students, employees, contractors and the general public. Your fitness for work and study may be affected by a variety of factors including alcohol and illegal drugs. The consumption or distribution of alcohol or illegal drugs on PTS premises is strictly prohibited.
If you are assessed to be unfit for work or study due to the alleged influence of alcohol or drugs, you will be offered an opportunity to explain your situation. Potentially, you may be removed from site. When illegal drugs are involved, police involvement will be sought.

Plagiarism and cheating

Plagiarism and cheating are not tolerated by PTS and may result in students being penalised as per PTS Terms and Conditions.
Examples of plagiarism and cheating include:

• submitting work that is not your own
• collaborating with another student or source in the preparation of an assignment or assessment unless prior permission has been granted by PTS
• word-for-word copying of sentences or paragraphs from another student or source
• paraphrasing sentences or paragraphs from another student or source.

Prerequisites

Some courses require students to either have completed other training or hold qualifications and/or licences prior to starting a new training program. These requirements are referred to as prerequisites.

When enrolling in a course that has prerequisite requirements, you will be required to provide evidence that you meet the prerequisites before commencement of the training.

Course outcomes

Any PTS training that you complete is recorded in the PTS learning management system.

• A Testamur and Record of Results will be issued after you have met all the requirements for your Qualification to be awarded.
• Statements of Attainment are also issued for any courses where a Unit of Competency is completed.
• A Certificate of Attendance will be provided for any enterprise course completed.

Any courses undertaken at a partner RTO where a Unit of Competency is awarded will result in a Statement of Attainment being issued by that RTO. These statements may initially be issued to PTS so results can be recorded and then forwarded onto you.

Student support

PTS is committed to assisting you throughout your studies and has a range of services available to help you during your training.

Where advance notice is given, adjustments may be made to the training delivery and assessment to provide discrete and allowable assistance.
If you require support, please contact PTS before the start of your training course.

Unique Student Identifier (USI)

Students enrolling for the first time, or continuing students undertaking nationally recognised Vocational Education and Training (VET) courses (that will result in the awarding of a Statement of Attainment or Qualification), will require a Unique Student Identifier (USI).

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