As a Registered Training Organisation (RTO) PTS operates in accordance with the Standards for Registered Training Organisations 2015. We are committed to protecting the privacy of our students, contractors and staff and manage all personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

Our primary purpose is to provide training and consulting services to meet your needs. We collect your personal particulars that are necessary to confirm your identity and manage your training records. We securely store and protect these details against misuse, loss or unauthorised access, modification or disclosure.

We only use or disclose information about your training personal training records where you would reasonably expect, or if you have provided us with consent.

In accordance with the Data Provision Act 2012 PTS is required to submit data relating to student completions to Commonwealth and State government agencies. This information is provided for statistical analysis (where all identifying data is removed) and to ensure individual student records for any accredited training that has been completed are available on the Student Identifier data base. Student records held on the Student Identifier data base are accessed and updated via the Unique Student Identifier (USI) and data collected and held is protected under the Student Identifier Act 2014.

If you have any concerns or questions, or would like to update or access your personal information held by PTS please contact us with details of your request.

Collection and use of site visit data.

When you visit the PTS website, our server logs the following information for statistical and administration purposes:
    • browser type and operating system of your computer
    • your Internet Service Provider (ISP)
    • your top-level domain name (for example, .com, .gov, .au, .uk etc)
    • the address of any referring website
    • your computer's Internet Protocol (IP) address.
We may need to retain your information for the purpose of:
    • fulfilling legal or regulatory obligations
    • internal research and analytics
    • responding to a question or complaint; or
    • being unable to delete the data for technical reasons.


By using our site, you consent to cookies.

A 'cookie' is a packet of information that allows the PTS server (the computer that stores our website) to identify and interact more effectively with your computer.

When you access our website, we send your computer a cookie that gives you a unique identification number. Each time you use our website a different identification number is sent. The cookie that PTS sends you will reside on your computer for one year.

Cookies do not identify you personally or individually, but they do identify your Internet browser type and Internet Service Provider (ISP).

The cookie we send to your computer allows you to page forwards and backwards and go back to other pages you have already visited on our site without having to log onto our home page again. Cookies also enable us to keep track of which pages are most and least frequently visited by our customers. This information helps us to update our website and ensure it best meets our customers' needs.

Links to other sites

Some sections of this website have links to other websites. Although we are careful to review these sites before providing a link, PTS is not responsible for the privacy practices or the content of such websites, which is outside our control.

Contact us

For assistance with any of the above exceptions please contact us