As described in the PTS Terms & Conditions the following cancellation terms may apply dependant on your request.

Cancellation fees

  1. If the enrolment of a participant on a PTS training course is cancelled, the following charges are payable:
    Notice period before date of service Fee to be charged
    21 Business Days or more No charges
    11 – 20 Business Days 50% of training services fee
    0 – 10 Business Days 100% of training services fee
  2. For the purposes of these T&Cs, a ‘business day’ is a day other than a Saturday, Sunday or public holiday in Perth, Western Australia.

  3. Where applicable, any refunds paid will have the relevant cancellation fee deducted prior to being paid.
  4. For Staff and Contractors only:
    • A transfer request may be submitted to PTS prior to the commencement of the training service. The approval of such a request is at the discretion of PTS.
    • A transfer request allows the enrolled Participant to transfer to the same training service on a different date or transfer to a completely new training service.
    • Cancellation fees may apply depending on the timing of the transfer request.